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External Ban Ban Appeal: Alienslayer40

In-game Name Alienslayer40

Have you cheated before? never

What's your side of the story as to why you were banned? I got a pc 3 months ago because our PS4 died. I have been playing for 299 hours with no problems. After Windows update I kept getting kicked. I took me and my daughter days of reading and reinstalling everything from Steam. Did that 3 times and nothing worked. Finally found out that now because of Windows Defender I have to add BF4 and punkbuster files to the exclusions list. Still dont understand why Windows would change everything. I have turned off Windows update. Im not good with computers and I cant type. I like Battlefield only. please take off the ban. Please

Why should we lift your ban? It was a windows security update that caused punkbuster to get messed up. I dont cheat. I use my old PS4 controller because Im no good with a keyboard. please help

Kick reason (from Battlelog) Banned: Triggered PunkBuster ban Violation (GAMEHACK) #81693

I have checked and verified that I am not banned at https://bf4db.com Yes

I have checked and verified that I am not banned at https://battlefield.agency Yes
 
Unfortunately, it looks like you picked up a punkbuster ban. I've linked the information to that below so that you can appeal with them. Punkbuster is the original anticheat system with the game, and we do not have any control over their bans. Best of luck if you choose to appeal.


Our automatic system tagged you for the PB ban, and banned you locally for bZ servers. If you get unbanned by punkbuster, we will have to manually unban you here as well (if successful with PB).
 
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