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EA Epic Fail...

fn_r3m3dy

New Member
I waited three times last night on EA Live Chat, one queue (1 hour) of 2400 to reach 18 and get disconnected, second queue (1 hour) of 2400 to reach 1 and get disconnected, third queue (45 minutes) of 2063 to finally talk to someone...

Hi, my name is Avnish. How may I help [email protected]: WOW I got through?

[email protected]: I did not recieve my Beta key for BF3

[email protected]: and I have my MoH LE in my origin account

Avnish: We are really sorry to say this as our tools with which we can resolve your issue regarding Beta is not working I would have to ask yo to please contact us again.We really appreciate your patience.

Avnish: Please contact us again and we will assist you regarding your Beta.

Avnish: Please wait for some more time we really will appreciate it.

Avnish: Thank you for contacting Electronic Arts. Have a nice day .
At the same time I spent over 1 1/2 hours waiting on Origin Live Help last night...

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Chat session has ended. 08:23PM 09/27/2011
1 1/2 hours waiting this morning on EA Live Chat after work...

Hi, my name is Harshdeep. How may I help [email protected]: Well, I have not revieved my BF3 Beta key yet, and I have probably spent about 7 hours in the last day waiting to talk to someone about it

Harshdeep: Have you pre ordered BF 3 from Origin Or Do you have MOH Limited edition/Tier1 ?

[email protected]: I have MoH LE in my origin account

[email protected]: That granted me BF3 Beta access

[email protected]: I bought two copies of it and my son got a key already, but I have not

Harshdeep: Could you please let me know the platform (For e.g. Xbox 360, PS 3 or PC) you are playing the game on?

[email protected]: PC

Harshdeep: I am so sorry to inform you that as of now we do not have the tool to provide you the code for Beta for PC so i would really request you to wait for few hours and then please contact us ,hopefully we would do something for you till then .

[email protected]: Come on

[email protected]: I should have gotten a key yesterday

Harshdeep: I can understand that .

Harshdeep: We understand your disappointment. As a small token of appreciation of your patience, I'm giving you 15% discount coupon which would be valid for a month and can be redeemed on Origin Store.

[email protected]: Why should I buy all this stuff and not get what I'm promised?

[email protected]: This was poorly launched and I am seriously considering cancelling my preorder of BF3...

[email protected]: as so should all the other veterans that got screwed

[email protected]: Can u look and see if my email address was supposed to get a key?

Harshdeep: I can not look at that

Harshdeep: If you are eligible then you would have got the invite.

[email protected]: I have the same game as my son and he got a key, what more am I supposed to do?

[email protected]: Can you see if my key is eligible?

Harshdeep: Please contact us after few hours then we would do something as we can not grant beta code as of now because the toll is not available .

[email protected]: so I can sit and wait for another 1 1/2 hours? I don't think so...

[email protected]: bye

'' disconnected ('Concluded by End-user').
Before anyone replies to this thread (if you do), understand that myself and JJ have the EXACT same MoH LE game in our Origin accounts, he got a key, I did not. The reason I am fucking irate is because of principle... When or if I get a key, I'll post it in the forums so whoever does not have one can use it if they want...
 

Tithead68

Member
-bZ- Member
i cant help but laugh. even though that is total bullshit.
 

CR8Z

Bald fat guy.
-bZ- Member
That sucks bro. I'm sorry that happened. I hope you got to at least play on JJ's account.
 

Spartan

Active Member
-bZ- Member
that sucks bro im sorry to hear that shit if they didn't send all the tech support over seas u might have got one...
 
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