LilSavage
-bZ- Member
the community manager:
Lost your placeables after the last patch? READ THIS!
We have good news and bad news.
The bad news is that the an early version of the upcoming decay system was accidentally patched into the live version of the game. This should not have happened and we apologise for the inconvenieces we know this has caused for a lot of players.
We're releasing a hotfix patch very soon to update the game and server settings. This will stop further decay from taking place.
If you're running a private you can roll back to a previous game.db file from before yesterday's patch to restore your progress after the hotfix.
The good news is that we now know that the decay system works. More information about the decay system will be revealed in an upcoming community update. The system itself will be fully implemented into the game in an upcoming patch.
AND THIS::::
Community Manager (Andy B) [developer] 19 hours ago
RESOLVED(?): Disconnecting from servers
Update 3 - 9:40 PM EST
Earlier today, we received reports that players were disconnecting from their servers when attempting to either create a new character, or when interacting with any object on their server.
Based on your reports, we identified that the issue was isolated to servers running off of Gameservers.com; both Official and Unofficial servers were affected. It looks like bad version data was somehow sent between Steam and Gameservers.com, which caused these disconnects.
Reinstalling the patch on affected servers appears to have fixed the issue, both on Official and Unofficial servers (from hosts that we got to talk to--THANK YOU for your help!!). We have initiated restarts on all Official servers hosted by Gameservers.com and they should be back to normal within the next 20-30 minutes. Private server hosts using Gameservers.com are urged to reinstall the patch on their servers.
We sincerely apologize for the inconvenience this may have caused players. If the issue persists even after our actions, please let us know so we can investigate. Thanks so much for your help and for the reports.
----
Hey all,
We're currently aware of reports of players disconnecting from a server the moment they interact with an object, or being unable to create a new character on some servers. It looks like we've identified a pattern based on your reports, and we're investigating the issue at this time. Unfortunately, I have no ETA to offer on a fix, but we'll keep you posted ASAP. Thanks for your patience all, and I'm so sorry for the trouble.
Update
We are pursuing a lead on a possible issue with Gameservers.com servers. All servers associated with other providers have not reported an issue.
Update 2
We're in the (slow) process of trying to reinstall the patch on the Official Gameservers.com servers. Private server hosts using Gameservers.com should reinstall the patch on their respective servers to resolve this issue.
Lost your placeables after the last patch? READ THIS!
We have good news and bad news.
The bad news is that the an early version of the upcoming decay system was accidentally patched into the live version of the game. This should not have happened and we apologise for the inconvenieces we know this has caused for a lot of players.
We're releasing a hotfix patch very soon to update the game and server settings. This will stop further decay from taking place.
If you're running a private you can roll back to a previous game.db file from before yesterday's patch to restore your progress after the hotfix.
The good news is that we now know that the decay system works. More information about the decay system will be revealed in an upcoming community update. The system itself will be fully implemented into the game in an upcoming patch.
AND THIS::::
Community Manager (Andy B) [developer] 19 hours ago
RESOLVED(?): Disconnecting from servers
Update 3 - 9:40 PM EST
Earlier today, we received reports that players were disconnecting from their servers when attempting to either create a new character, or when interacting with any object on their server.
Based on your reports, we identified that the issue was isolated to servers running off of Gameservers.com; both Official and Unofficial servers were affected. It looks like bad version data was somehow sent between Steam and Gameservers.com, which caused these disconnects.
Reinstalling the patch on affected servers appears to have fixed the issue, both on Official and Unofficial servers (from hosts that we got to talk to--THANK YOU for your help!!). We have initiated restarts on all Official servers hosted by Gameservers.com and they should be back to normal within the next 20-30 minutes. Private server hosts using Gameservers.com are urged to reinstall the patch on their servers.
We sincerely apologize for the inconvenience this may have caused players. If the issue persists even after our actions, please let us know so we can investigate. Thanks so much for your help and for the reports.
----
Hey all,
We're currently aware of reports of players disconnecting from a server the moment they interact with an object, or being unable to create a new character on some servers. It looks like we've identified a pattern based on your reports, and we're investigating the issue at this time. Unfortunately, I have no ETA to offer on a fix, but we'll keep you posted ASAP. Thanks for your patience all, and I'm so sorry for the trouble.
Update
We are pursuing a lead on a possible issue with Gameservers.com servers. All servers associated with other providers have not reported an issue.
Update 2
We're in the (slow) process of trying to reinstall the patch on the Official Gameservers.com servers. Private server hosts using Gameservers.com should reinstall the patch on their respective servers to resolve this issue.
